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Administrative Support Assistant II (Graphic Communication & Psychology/Child Development)

Apply now Job no: 547861
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Position Description

Job Summary

Under the general supervision of the Graphic Communication Department Chair and with lead direction collaboratively provided by the Psychology and Child Development Department Chair, the Graphic Communication Department’s Administrative Support Coordinator II and the Psychology and Child Development Department’s Administrative Support Coordinator II, this position provides general clerical support for the department chair and faculty of both the Graphic Communication and the Psychology and Child Development Departments. The position is responsible for providing information and support for administration, faculty, students, parents, and the general public regarding the departments’ programs. The position serves as front office receptionist and provides a full range of clerical support for the faculty, the department chair, and the Administrative Support Coordinator for two academic departments. The joint-assignment is evenly split between the two departments at 50%, or 20 hours per week working for each department.

Department Summary

Founded in 1946, Cal Poly's Graphic Communication Department represents one of the best-known programs of its kind in the nation. The discipline includes media and mass communication involving the creation, production, management and distribution of advertising, marketing, web sites, books, magazines, newspapers, catalogs, packages and other media in printed and digital form.

The department of Psychology & Child Development (PSY&CD) is dedicated to enhancing the health of individuals, families, and communities through research, education, and application of psychological and developmental science. One of the larger departments in the College of Liberal Arts, PSY&CD offers Bachelor of Science degrees in Psychology and in Child Development, as well as a graduate degree in Psychology (MS) and two minors. The department-affiliated preschool is staffed by a director and two professional staff members as well as student assistants.

Key Qualifications

  • Excellent organizational and time management skills with the ability to set own priorities and coordinate multiple assignments with fluctuating and time-sensitive deadlines. Ability to maintain accuracy and complete tasks in a timely manner in a fast-paced environment.
  • Ability to learn, interpret, and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to adapt to changing policies, procedures, and technology.
  • Ability to initiate, establish, and foster teamwork by maintaining a positive, cooperative, productive work atmosphere and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Ability to actively problem solve and use effective interpersonal skills when working as a frontline contact with a variety of campus and community individuals.
  • Demonstrated ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Ability to manage moderately complex records; ability to gather and compile data from various sources and to present information in a clear and concise manner.

Education and Experience

  • High school diploma or its equivalent. Type 45 wpm. Three years of general office support experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)

Salary and Benefits

Anticipated Hiring Range: $3,373 - $4,258 monthly

This position is paid under the 11/12 pay plan, where the salary for 11 months is distributed over 12 months. The salary will be received every month. The incumbent will have one month off every year (with pay, benefits, and vacation/sick leave accrual continuing through the month off).  The one month will be July.

Classification Range: $3,373 - $4,966 monthly

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Positions are posted for a minimum of 14 calendar days.

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