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Job Summary
Under the direction of the Department Chair, this position provides administrative support for the department and handles day-to-day operations of the Chemistry and Biochemistry Department. Areas of responsibility include, but are not limited to, general and front office support and reception, handling student-related issues/matters, providing budget assistance, planning and executing activities and events, issuing keys and managing facilities requests, as well as student hiring processes. This position works as part of a larger team consisting of the Dean, Associate Deans, and Dean’s Office administrative support staff. It is essential that the person in this position provide a welcoming and helpful environment for those visiting the department office. This position is critical to student success as it provides procedural knowledge, support and direction to Cal Poly students in matters pertaining to the department, college and university.
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Department Summary
The Department of Chemistry and Biochemistry is an academic unit within the Bailey College of Science and Mathematics (BCSM). The Department has approximately 437 undergraduate students in two academic programs leading the Bachelor of Science degrees in Chemistry and in Biochemistry, a concentration in Polymers and Coatings, and a minor degree program in Biotechnology. The department is a major service department, offering courses to satisfy chemistry requirements in other academic majors and to meet General Education and Breadth requirements for all Cal Poly students serving over 2,500 non-majors annually. The department is comprised of a department chair, 33 tenure-track faculty, 3 part-time faculty, 1 equipment technician, 5 instrumentation support technicians in support of the laboratory classrooms, and two administrative support positions, and an average of ~100 instructional student assistants and ~50 student assistants per year. For more information about the Chemistry and Biochemistry Department, please see https://chemistry.calpoly.edu/.
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Key Qualifications
- Demonstrated customer service experience requiring a high-level of diplomacy and professionalism. Ability to exercise a positive, friendly, and professional customer service approach at all times on the telephone, electronic communications (email) and in person.
- Demonstrated ability to independently and effectively multi-task and handle detailed procedures, priorities and projects while professionally accommodating a fast-paced work environment with frequent interruptions. Excellent organizational and time management skills with the ability to set own priorities and coordinate multiple assignments with fluctuating and time-sensitive deadlines. Ability to adapt to a flexible schedule moving from one assignment to another as the need arises and determine when matters are of an immediate nature.
- Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
- Working knowledge of or the ability to quickly learn all the appropriate Federal, State, College, and Department policies, procedures, regulations and precedents. Ability to interpret, develop, communicate and implement or apply a wide variety of processes and requests with independence under varied and complex circumstances.
- Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, publication software, databases, on-line systems, Internet as well as online calendaring and email. Demonstrated proficiency in diagrams, figures, graphs, and tables. Ability to independently learn and use various applications such as PeopleSoft, PolyData Dashboard, Outlook, OneDrive, Google Docs, Drupal, Microsoft Office Suite, Adobe Acrobat Pro DC, Zoom, and My Cal Poly Portal. Ability to instruct faculty and students in the use of these applications. Ability to become familiar with chemical terminology, structures, formulas, equations and symbols to accurately edit and proof faculty work.
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Education and Experience
- High school diploma or its equivalent. Type 45 wpm. Four years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)
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Salary and Benefits
Anticipated Hiring Range: $46,375 - $56,624 annually
Classification Range: $46,368 - $72,864 annually
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
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Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
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Diversity Statement
At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.
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Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
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