Filter your search

Program Improvement Coordinator

Apply now Job no: 521065
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time
Position Description

Job Summary

Reporting to the Associate Vice Provost and working closely with the Faculty Fellow for Program Improvement, the Program Improvement Coordinator assists with the oversight and support of University-level assessment, focusing on the five WASC Senior College and University Commission (WSCUC) Core Competencies of writing, critical thinking, quantitative reasoning, oral communications, and lifelong learning, plus diversity learning as a sixth competency. The Program Improvement Coordinator will provide support to the Academic Assessment Council (AAC), which provides direction both for institution- and program-level assessment at Cal Poly. The coordinator will work with the faculty fellow to provide support to the academic departments for the assessment of program learning objectives, and with the Center for Teaching, Learning and Technology (CTLT) to provide assessment workshops for faculty. As divisional capacity grows, this position will support the work of the faculty fellow to extend an outcomes-based assessment approach to faculty development/student support programs and academic subprograms (minors and certificates).  Working with the faculty fellow, this position will help coordinate research, programming, and outreach initiatives that focus on furthering a culture of program improvement based on the regular review of strategic action plans and consideration of essential program data.

This is a temporary, one year position, with the possibility of extension. 

Department Summary

The office of Academic Programs and Planning (APP) is a key component of the division of Academic Affairs. Its mission is to promote student success through partnering with faculty and staff to develop, deliver, and continuously improve academic programs; collaborate with the Academic Senate to develop, implement, and review academic policies; and engage campus leaders in strategic and enrollment planning. APP’s responsibilities include facilitating academic planning for new and existing degree programs, managing the accreditation and program-review process for all of Cal Poly’s academic programs, managing the assessment of student learning, providing administrative oversight for the University’s General Education and Instructionally Related Activities programs, implementing system-wide, California State University initiatives, and creating reports to meet all accountability requirements.

Key Qualifications

  • General knowledge of the principles, practices and trends of the Academic Affairs field and the current issues facing college units in particular and higher education in general.
  • Demonstrated ability and aptitude for data analysis, assessment/analytical software, data sorting/matching, and results interpretation.
  •  Demonstrated ability to provide administrative support to high level managers. 
  • Demonstrated ability in using statistical and other analytical skills for designing informal and formal learning assessments, interpreting results and making recommendations for future planning.
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.

Education and Experience

  • High school diploma or its equivalent. Type 45 wpm. Five (5) years of general office support experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)

Salary and Benefits

Anticipated Hiring Range: $46,224 - $60,348 annually

Classification Range: $44,172 - $72,408 annually

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

Advertised: Pacific Standard Time
Applications close:

Back to search results Apply now Refer a friend