Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

The Director of Admissions is a leadership position reporting to the Assistant Vice President, Admissions & Enrollment Management and serves as a key member of the Enrollment Services MPP team. The Director will inspire, motivate, and equip the staff with the vision, skills, and confidence to execute an ambitious enrollment agenda for CSULB. Leading the staff who successfully processes over 120,000 applications each academic year, this position shares a strategic vision for both technology and staff development. As a thought leader with in-depth knowledge of data mining in higher education to reveal admissions trends and research, this position along with the AVP is responsible for creating a long-term strategy that includes planning for a potential changing enrollment landscape.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

• Strategic Planning and Admissions Processing:  Oversees the full range of admission and administrative processing for CSULB domestic undergraduate and graduate students. Develop strategic plans and implements policy for admissions to meet university enrollment goals. Works collaboratively with key campus stakeholders to ensure goals are properly aligned with strategic enrollment plan.
• Overall Management of Admissions Department: Serves as the administrator in charge of the Admissions department, which includes Imaging Data & Processing (IDP), Admissions CMS Systems, Transfer Admissions Evaluations, FTFY and Graduate Admissions Processing, Counseling, and Residency.
• Technology Development and Communications Enhancement: In collaboration with key campus stakeholders, provides leadership in developing and delivering high-quality communication and technological tools as well as excellent customer service standards.  Details of a long-term strategy for how admissions will operate in the future based on national and local research trends. Maintains awareness and takes action regarding work process efficiencies and technology improvement

Department

ES Admissions

Duration of Appointment

This is a regular, at-will position.

Classification

Administrator III

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $12,500 - $14,165 per month commensurate with candidate's education, experience, skills, and training.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees through a robust benefits program designed to support your well-being, financial security, and professional growth. This management-level position includes an attractive benefits package with 16 hours of vacation accrual per month plus a wide range of other benefits.

Core Benefits Include:

• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.

• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge, Skills, and Abilities

The ideal candidate demonstrates a comprehensive understanding of federal, state, CSU, and CSULB recruitment, admission, and transfer credit policies and practices, while maintaining deep awareness of the political climate and enrollment trends to assess their impact on campus enrollment and provide informed recommendations. They possess strong working knowledge of Enrollment Services policies and procedures, including Student Information Systems such as PeopleSoft, transfer credit articulation agreements, residency requirements, and imaging systems like OnBase. This individual excels at translating complex business processes into clear functional and technical requirements and is adept at performing advanced data analysis that produces reliable predictive modeling, supported by high proficiency in Excel, CRM platforms, and handling large data sets. They are skilled in directing complex tasks and multiple concurrent projects, negotiating effectively with diverse stakeholders, and leading, training, motivating, and retaining a talented and high-performing team. The candidate brings proven ability to develop, interpret, and apply academic and administrative policies, create and implement student-centered services, and deliver exceptional customer service rooted in dignity, respect, empathy, and professionalism. Additionally, they ensure operational continuity through thorough documentation of roles and responsibilities and uphold data integrity by adhering to approved processes and testing procedures to maintain high-quality, usable system data.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Minimum of five years of progressively responsible experience required in Admissions at a large institution comparable to size and scope of CSULB. Master’s degree preferred.

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.