Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Application Support Manager. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

Salary

The anticipated salary hiring range is up to $150,000 per year, commensurate with qualifications and experience.

Classification

Administrator II

Position Information

The California State University, Office of the Chancellor, is seeking an Application Support Manager to manage and oversee the PeopleSoft application support for Consolidated Human Resources (CHRS) and Human Resources (HR) to include application planning, design, implementation, upgrade, and development. The Application Support Manager will manage the production support of the PeopleSoft application system as needed to stay within the Oracle support window. This responsibility includes managing the integration of other applications and other third-party vendors.

The incumbent will maintain a key role in creating project timelines for fixes and Oracle releases, including escalation, resolving critical issues, contingencies, change management, and status reporting to the ITS upper management team. This position requires frequent communication and interaction with the project management team and Systemwide HR to develop, organize, and meet deliverables required for successful implementations of highly visible projects. This position provides and oversees services to the campuses as needed on a 24/7 schedule for the resolution of critical production issues

This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California.

Responsibilities

Under the general direction of the Senior Director, Application Development & Campus Support Services, the Application Support Manager will:

-Work with technical and functional leads and functional and technical analysts to produce and prioritize deliverables to ensure quality and expectations for standards are met.

-Advise functional and technical leads on testing for all customizations, upgrades, and other releases.

-Oversee the development efforts with technical leads and other functional leads as necessary. 

-Manage the support of 22 campuses and/or the CO with ongoing implementations and/or upgrades for PeopleSoft CHRS/HR application systems.

-The Application Support Manager will also undertake special projects or other technical duties as directed.

Qualifications

This position requires:

-Bachelor 's degree in Information Technology or related field or equivalent combination of education and related experience, plus course work in project management or administration, or an equivalent combination of education and experience, required.

-Minimum of 3 years of experience in systems development and project management including experience with systems analysis, programming, and/or database management; comprehensive knowledge of project control techniques, including milestone and critical path scheduling, and; PeopleSoft application experience using PeopleTools, PeopleCode, SQR, and Process Scheduler and; PeopleSoft Human Resources, Campus Solutions, and Finance experience.

-The Application Support Manager must also possess excellent written and verbal communication skills; strong leadership skills; commitment-to-task.

-Must be a self-starter, with strong decision-making skills and ability to work under pressure, the ability to translate needs analysis data into formal designs, and strong organizational, supervisory, and interpersonal skills needed to work effectively with a wide variety of internal and external resources. Some travel required.

Preferred Qualifications

-Graduate degree preferred.

-Knowledge of HR, CS, and FIN practices strongly preferred. Additional training in management and technical areas is a plus.

-Advanced skills in the use of information technology are highly desirable.

Application Period

Priority consideration will be given to candidates who apply by October 17, 2025. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.