Job Summary

The University Web Developer and User Experience Designer reports directly to the Assistant Director of Web Development, UX, and Content, and receives additional general direction from the Digital Director of Marketing and Communications, and art direction from the Senior Director of Creative Strategy and Branding. This position is a key member of the Digital Marketing and Communications (Digital) team responsible for the visual and functional design of the sjsu.edu website(s). The incumbent continually develops and designs the look and feel driving the San José State University web presence; integrates user experience design best practices; and contributes to content strategy. The position is responsible for the web programing, design and maintenance methods, production and visual development of the sjsu.edu home page, web templates, web components, tools and custom integrations, news pages and sites, top-level pages within the site map, all pages and sites managed by University Marketing and Communications (UMC) and the Office of the President, and enterprise-wide web and digital media. The incumbent also provides consultation and general web design and content assistance to other university departments as appropriate.

Key Responsibilities

• Support the core SJSU website(s) with continually updated graphics, multimedia and visual user-interface improvements.
• Support the visual development of communications outlets including the SJSU Newsroom, Washington Square Magazine Digital Issues, and various campaign and other fundraising web properties.
• Design web interfaces and collaborate with UMC and other stakeholders on the development of interface pattern libraries.
• Integrate design patterns to university websites, campaign websites, blogs, emails, and other digital platforms.
• Following the general digital marketing direction from the Director of Digital Marketing and Communications and art direction provided by the Senior Director of Creative Strategy, create a consistent visual design for the SJSU.edu website.
• Apply universal design principles ensuring accessibility of digital content and applications.
• Align content strategy initiatives with user experience project plans.
• Contribute to web project planning, strategy and documentation.
• Collaborate with internal and external developers on web components/templates /integrations requiring more advanced development, scripting and programming.
• Collaborate with technical and creative contributors to coordinate changes to SJSU’s interface design patterns and templates.
• Provide web graphics and general web content support to SJSU divisions and departments.
• Stay current new user-centered design trends and UX strategies.
• Create web and interface concept sketches, flows, wireframes, mockups, and prototypes to support the design process.
• Conduct user research using formal and informal methods, interpret user needs, gather requirements by consulting stakeholders, analyze web analytics, and assess current interfaces.

Knowledge, Skills & Abilities

• Extensive knowledge of interface, photo and graphic design software, including Photoshop, Illustrator, After Effects, Figma, Adobe Xd, Sketch and iMovie Premiere Pro
• Knowledge of TextMate, TextWrangler, Sublime Text, Dreamweaver, MS Visual Studio Code or other code-editing tools
• Knowledge of content management systems, WordPress, Modern Campus and Drupal templates, email marketing tools, and video editing software
• Thorough knowledge of universal design and web accessibility standards
• Ability to work with CSS Frameworks and maintain responsive web design libraries
• Familiarity with the scripting language JavaScript and JavaScript libraries
• Extensive knowledge of HTML, JavaScript, React, XML, XSL, SML, CSS, CMS systems, or similar blogging platforms. Google Analytics. Tableau, Looker Studio, Lucidchart and Adobe Creative Suite
• Strong graphic design skills and artistic ability to translate communication needs into design
• Familiarity with and interest in emerging technologies, including HTML5, CSS, Python, Artificial Intelligence (AI), etc.
• Comprehensive knowledge of visual design principles as applied to online media
• Ability to understand university level curriculum concepts and convey them graphically
• Knowledge of experience designing and crafting user experiences that are responsive
• Ability to sketch or prototype interactions and design concepts with Sketch, Figma, Adobe Xd or similar UI design tools, as well as Invision, Keynote, Principle, or similar prototyping tool
• Knowledge of user research techniques, usability testing, surveys, card sorting, interviews, contextual inquiries, cognitive task analysis, and heuristic evaluations
• Knowledge of combining key research findings to create personas, use cases, and user journeys
• Knowledge of web analytic software, Google Analytics, Looker Studio, and Search Engine Optimization (SEO) Practices

Required Qualifications

• Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
• Three years of experience supporting information systems and technology

Preferred Qualifications

• Experience with interface, photo and graphic design software, including Photoshop, Illustrator, InDesign and Premiere Pro
• Experience wire framing and prototyping interactions and design concepts with Sketch, Figma, Adobe Xd or similar UI design tools, as well as Invision, Keynote, or similar prototyping tool
• Experience with HTML/CSS, Modern Campus, Drupal and WordPress CMS

Compensation

Classification: Information Technology Consultant - Career
Anticipated Hiring Salary: $7,000/month
CSU Salary Range: $5,158/month - $12,730/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: May 13, 2025 through May 26, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

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