At CSUN we aspire to continually grow as an inclusive, cooperative community! 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles https://www.csun.edu/leadership-principles. If this sounds like you, you've come to the right place.

Responsibilities

Reporting to IT’s Technology Strategy Officer, this position will lead IT’s PMO, including the development and implementation of project frameworks, standards, and methodologies that ensure consistency and quality in project management execution. In collaboration with IT leadership and broader cross-functional teams, this position will also drive continuous improvement initiatives throughout the organization, identifying opportunities for optimization, cost reduction, and efficiency gains, including adoption of AI and automation tools.

Governance and PMO:

• Lead the IT project portfolio management and prioritization process, ensuring clear alignment with CSUN’s Road Ahead, IT Strategic Priorities, and overall organizational goals and objectives.
• Develop, implement, and maintain PMO frameworks, project governance models, standards, methodologies, tools, and best practices to ensure consistency and quality in project management execution.
• Collaborate with the TSO, CIO, IT leadership, and IT governance groups to define and prioritize projects and initiatives, identify opportunities for optimization, cost reduction, and drive overall efficiency gains.
• In collaboration with the Assistant Director of Finance and Human Resources, provide guidance and support to project leaders for planning, budgeting, risk management and mitigation, and resource management. Drive a culture of empowerment and accountability.

Continuous Improvement:

• Lead and manage continuous improvement efforts, including the adoption of AI tools to drive efficiencies, increase automation, and enable team members to focus on higher-value work.

Communications:

• Ensure strategic, timely, and dynamic messaging across IT communication channels—including web, email, mobile/web apps, and social media—to consistently target the right audience segments.
• Oversee and maintain IT’s web presence including the IT Road Ahead web site, to ensure content is consistent, current, accurate, and engaging in alignment with university guidelines. 
• Review and approve communications for distribution to students, faculty and staff for planned maintenance, enhancements, service deployments, and other technology changes.
• Partner with IT service owners to develop and implement communication campaigns to promote effective technology adoption.

Stakeholder Engagement:

• Engage with governance and advisory groups, and other campus stakeholders to plan, establish goals, track, and communicate project updates, and represent IT’s related interests.
• Foster a collaborative environment to support change management and the adoption of new processes.
• Support IT leadership as needed, by participating in governance and advisory groups to provide updates on IT’s progress towards completing projects and initiatives in alignment with CSUN’s Road Ahead objectives.

Leadership and Advisory:

• • As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.

• Mentor and develop IT project leaders, fostering a culture of continual improvement, continuous learning, and driving measurable outcomes.

• • Advise the TSO and CIO on PMO and continual improvement program advancement recommendations and related strategies

Data Informed Decision Making:

• In collaboration with the IT Data and Analytics team, develop and implement metrics, dashboards, and reports to portray IT Service utilization across the portfolio. Leverage this data to inform broad IT planning, budgeting, and service lifecycle management.

Conduct ongoing analysis of IT’s project portfolio and provide regular updates to IT Planning on portfolio health, critical initiative status and related risks.

• Performs other duties as assigned.

Qualifications

• A bachelor’s degree is required.
• A master’s degree in a related field, e.g., Project Management, Public Administration, is strongly preferred.
• Knowledge of PMO frameworks and experience supporting enterprise strategic goals and initiatives and managing related activities.
• At least five years of demonstrating strong organizational skills and executive-level communication and collaboration.
• Higher education Information Technology experience is strongly preferred.

Knowledge, Skills, Abilities & Leadership

• Comfortable supporting change in a large organization. Exceptional organizational skills with experience in prioritizing and managing multiple projects, tasks, and resources.
• Clear and effective communicator, capable of conveying information accurately and professionally to stakeholders at all levels. Strong leadership, communication, and stakeholder management skills.
• Proven contributions to advancing diversity, equity, inclusion, and access goals, with excellent people skills to thrive in a diverse and inclusive work environment. Proficient in data analysis and performance measurement.
• Ability to reason logically, make independent administrative decisions, and supervise others.
• Skilled in negotiating and establishing priorities to achieve results and expedite projects. Capable of working independently, analyzing operational problems, and implementing solutions.

• Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.

• Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
• Lead varying initiatives through a collaborative, service-oriented and communicative approach.
• Demonstrated commitment to employee development, recognition, and accountability to further operational goals.

Pay, Benefits, & Work Schedule

• Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
• The anticipated HIRING RANGE: $100,000 - $110,000 per year, dependent upon qualifications and experience.

General Information

• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• Applications received through December 27, 2024, will be considered in the initial review and review of applications will continue until position is filled.
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.