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Retention Advisor

Apply now Job no: 493795
Work type: Staff
Location: San Luis Obispo
Categories: Probationary, Full Time
Position Description

Job Summary

The Retention Advisor will advise students, make decisions and collect data, within established parameters, that impact student groups (e.g., students in academic difficulty, students off track to graduate, etc.) as well as individual students and recommend changes to existing policies/practices as appropriate.

Department Summary

The Retention Advisor will advise students, make decisions and collect data, within established parameters, that impact student groups (e.g., students in academic difficulty, students off track to graduate, etc.) as well as individual students and recommend changes to existing policies/practices as appropriate.

Key Qualifications

  • Provide comprehensive advising to students in assigned college on university policies, procedures, resources and graduation requirements; specifically, advise students who are in academic difficulty and/or are not making expected academic progress. Provide comprehensive retention services to students associated with the Multicultural Engineering Program to support under-served students in engineering; specifically, assisting in community building and supporting students who are first-generation or low income. Services include activities such as one-on-one academic advising, mentoring, career planning, cohort building, and personal support and group sessions. Consult with assigned college and University Advising on cases requiring additional support or exceptions.

  • Under established parameters, work to improve retention, reducing time to degree and resolving issues impeding graduation for freshman and transfer cohorts within the college using a variety of methods including student programs, campus data platforms, and reports. Work collaboratively with University Advising, college associate dean, college advising director, college advisors, faculty advisors, department chairs, and the Office of the Registrar to achieve university graduation and retention goals. Track data and disseminate established reports to college advising director, college associate dean, and University Advising and conduct follow-up as needed. In consultation with supervisors, conduct ongoing analysis of retention and deferred graduation data to identify common trends and issues and makes solution-centered recommendations to decrease rates of recurrence. Use a preventative approach in solving problems impacting retention and graduation and provides multiple solutions when appropriate.

  • Serve on college committees related to retention and graduation goals and initiatives. Support advising, retention and graduation efforts including short-term deployment to other advising areas on campus as needed.

Education and Experience

Bachelor's degree and two years of professional experience in one of the student services program areas or in a related field; OR a Master's degree and one year of experience.

Salary

Anticipated Hiring Range: $51,648 - $53,148 per year

Classification Range: $51,648 - $73,440 per year

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.  

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas).

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