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Assistant Director of Residential Student Experience

Apply now Job no: 540074
Work type: Staff
Location: San Luis Obispo
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

Job Summary

Under the general direction of the Associate Director for Residential Student Experience, the Assistant Director for Residential Student Experience is directly responsible for performing highly complex professional Student Services work in reviewing the most difficult individual, group, or organizational problems, developing and recommending courses of action, and implementing proposed solutions. The incumbent develops, recommends, and implements comprehensive processes for the Residential Student Experience (RSE) department. The Assistant Director for Residential Student Experience works independently, takes initiative, and contributes broadly to the mission, vision, and values of Residential Student Experience, while assisting the Associate Director with departmental planning efforts and operational oversight.

Department Summary

University Housing, a unit within the Division of Student Affairs, consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience. University Housing provides a premier living and learning experience for over 8800 students in residence hall and apartment-style communities. University Housing’s mission is to create a diverse and engaging experience that inspires all residents to Learn by Living.   

Key Qualifications

1. Provide leadership, collaborate with peers, and serve as the primary resource to the following functional areas: Academic & Educational initiatives, Assessment, Residential Learning Community, Curriculum, Operations, Recruitment & Training, Student Care Follow-up, Community Standards & Leadership.
2. Analyze and conduct studies and surveys of the impact of programs or changes to programs; and prepare reports and provide recommendations based on results.
3. Partner with UH Marketing to communicate initiatives, success stories, and relevant structural changes related to RLC, staffing, and student experiences within your function areas and/or building oversight.
4. Oversee and provide lead work direction to Coordinators of Student Development and collaborate with staff to develop and implement advising programming that best serves the student community.
5. Develop training/development programs and monitor progress for goal and project completion for department direct reports.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution. Four years of progressively responsible professional student services work experience, which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience.

A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Salary and Benefits

Anticipated Hiring Range: $78,750 - $84,370 Per Year

Classification Range: $66,780 - $95,256 Per Year

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

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