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Credit Card Program Coordinator - Strategic Business Services

Apply now Job no: 543495
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Description

Job Summary

Under the general supervision of the Director of Procure to Pay (P2P), the Credit Card Program Analyst will oversee the University credit card program, which includes but is not limited to administering University credit cards, supporting campus to facilitate accurate reconciliation of the payment cards, ensuring policies and procedures are upheld and analyze credit card data to help control spend and mitigate risk. This position will deliver a high level of customer service to the credit card program. 

Department Summary

Strategic Business Services (SBS) provides leadership in the areas of contracting, purchasing, enterprise risk management and real estate. SBS is situated to deliver strategic support for Cal Poly's growing suite of entrepreneurial initiatives including public-private partnerships, off-campus real estate dealings, on-campus commercial and research activity as well as various collaborative/strategic purchasing efforts with public and private partners. Strategic Business Services (SBS) is responsible for managing approximately $200 million in annual University purchasing and contracting. SBS consists of Procurement Services, Payment Services, Risk Management, Distribution Services, Poly Travel office, Surplus and Real Estate Services.

Key Qualifications

  • Ability to learn credit card payment strategies, research credit card trends and benchmark programs.
  • Ability to anticipate problems and address them proactively, serving as the initial contact for campus customers.
  • Ability to administer corporate credit card programs.
  • Demonstrate client service experience requiring a high level of diplomacy and professionalism.
  • Ability to support data analysis that will be used to make recommendations and assist in crafting strategies.  

Education and Experience

  • High School Diploma or equivalent. Five years of accounting or equivalent work experience, general office support, customer service, or technical experience. Training at a vocational school or full-time college education may be substituted for two years of the required experience based on one year of college education for 6 months of experience.

Salary and Benefits

Anticipated Hiring Range: $50,962 - $66,534 Per Year

Classification Range: $48,696 - $79,836 Per Year

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

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