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Assistant Director of Residential Student Experience

Apply now Job no: 518678
Work type: Staff
Location: San Luis Obispo
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services
Position Description

Job Summary

Under the general direction of the Associate Director for Residential Student Experience, the Assistant Director for Residential Student Experience is directly responsible for performing highly complex professional Student Services work in reviewing the most difficult individual, group, or organizational problems, developing and recommending courses of action, and implementing proposed solutions. The incumbent develops, recommends, and implements comprehensive processes for the Residential Student Experience (RSE) department. The Assistant Director for Residential Student Experience works independently, takes initiative, and contributes broadly to the mission, vision, and values of Residential Student Experience, while assisting the Associate Director with departmental planning efforts and operational oversight.

Department Summary

Within the division of Student Affairs, the University Housing department consists of Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience sharing the overall responsibility for serving the on-campus housing program for over 8,200 residents.  This includes 4,800 students living in residence halls, 3,400 students in the Cerro Vista and Poly Canyon Village Apartments; 35 students in the Cal Poly Lofts downtown; and a summer conference program, housing approximately 16,000 guests annually. The University Housing department consists of approximately 200 full-time staff, up to 50 part-time staff and 430 student employees with an overall annual departmental operating budget of over $71 million.

Key Qualifications

Demonstrated leadership and supervisory skills with experience working collaboratively in a team environment.  Proven success serving in a leadership role.

Demonstrated ability to analyze the most complex situations and problems, which do not have precedence and adopt effective and at times creative courses of action.

Demonstrated ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; and ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.

Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.

Demonstrated ability to learn, interpret, comprehend, apply and communicate policies, manuals, crisis and emergency response protocol and other written information to effectively perform responsibilities

Salary:

Anticipated Hiring Range: $68,707 - $80,250 annually

Classification Range: $64,212 - $91,596 annually

Education and Experience

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution. Four years of progressively responsible professional student services work experience, which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience.

A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.  

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. 

Supplemental Information

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

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