This position will support the University's efforts through standard tasks and projects to configure, test, maintain, and upgrade technical systems (e.g., Telephone, Network, Wireless, VOIP, and other systems) as needed. This includes the installation, troubleshooting, modifications, and changes needed to commission or return systems to operation.
Perform equipment, system, and facility installation and setup (including necessary interconnections) and performance monitoring.
Provide telephone and email support for projects and operations support.
Participate in system enhancement and equipment evaluation and planning.
Work with campus personnel and other equipment technicians and specialists to plan, design, and install the topology required for various campus network projects.
Review and provide written feedback on plans, specifications and designs for projects.
Configure systems to meet connectivity needs and future expansion requirements.
Reconfigure and test newly installed or maintained systems.
Alert network staff to network failures.
Analyze security requirements and escalate security issues as appropriate.
Document and log equipment and system installations and modifications.
Prepare and maintain documentation on systems and networks.