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Infrastructure and Platform Services Platform Manager

Apply now Job no: 499828
Work type: Management (MPP)
Location: San Luis Obispo
Categories: MPP, At-Will, Full Time
Position Description

Job Summary

Under the general direction of the Director of Infrastructure & Platform Services, the Platform Manager will lead and manage the Infrastructure Group by providing vital support for information services and technologies.  The incumbent will provide vital support for information service at Cal Poly by supporting, deploying, and maintaining and improving the use of enterprise infrastructure services and technologies.  The Manager is responsible for supporting, deploying, and maintaining solutions for the value streams related to our enterprise infrastructure.  This includes the core services related to campus workstations and server platforms including AWS, Azure, VMware, Nutanix, Microsoft, Linux, Apple, and other related platforms such as patching, monitoring, and Active Directory.  The Platform Manager is tasked with developing staff, creating and promoting an environment that fosters collaboration, communication, and continuous improvement. 

Department Summary

Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives.  With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential.  Our team of more than 100 professionals works in a dev/ops environment to shape the technology landscape at Cal Poly. 

Key Qualifications

  • Demonstrated expertise in building and leading and an effective operations team by providing work direction, service level monitoring, escalation resolution and continuous service improvement.
  • Demonstrated expertise in managing technologies such as AWS, Azure, VMware, Nutanix, Microsoft, Linux, Apple, and other related platforms such as patching monitoring, Active Directory, etc.
  • Demonstrated skill in maintaining high quality/standards of work, initiative, ethics, commitment, and professional responsibility and judgment. Ability to represent the university in a professional and conscientious manner.  
  • Demonstrated skills in reviewing and acting upon complex individual and organizational problems and making recommendations to influence change in technology policies.
  • Demonstrated skill in simultaneously managing multiple and complex projects.

Education and Experience

Bachelors’ degree or higher, and five (5) years of progressively responsible management and/or supervisory experience in the area of Enterprise Cloud Infrastructure and Associated Platforms, Networking, Building Technology Infrastructure or related field.

Salary:

  • Salary commensurate with the background and experience of the individual selected.

  • Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.  

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

Must be willing to travel and attend training programs off-site for occasional professional development.

Must be able to work additional hours, including weekends, evenings, and occasional holidays, and adjust working hours to meet special jobs. 

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

Must be able to successfully pass a pre-employment background/fingerprint check.  

This position classification has been defined as "Exempt" and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas).

Advertised: Pacific Daylight Time
Applications close:

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