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Manager, Enterprise Operations
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San Luis Obispo
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| Cal Poly Information Technology Services is looking for an experienced IT operations manager to lead our Enterprise Operations group. This team is responsible for providing Tier 2 operations support, application administration, deployment, and monitoring for Cal Poly's most critical campus systems, including PeopleSoft and Finance Enterprise ERP, campus portal, identity management and single sign-on, data warehousing, and business intelligence applications. Successful candidates will have strong skills in ITS operations, technology management, hybrid cloud environments (with a strong emphasis on AWS), leadership, and staff development. #CalPolyITS |
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IT Support Technician
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San Luis Obispo
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| Join our team and make a difference for students and staff at Cal Poly! Our On-Site Support group is looking for an IT Support Specialist for our Service Desk team. Do you have strong written and verbal communication skills, including the ability to translate technological solutions into terms understandable by a variety of users? Are you experienced in Windows and Macintosh operating systems and applications, computer management and deployment tools, network connectivity, and security best practices? If so, we are looking for you! #CalPolyITS |
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Security Analyst
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San Luis Obispo
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| The Office of Data Management, which oversees and analyzes data from admissions, matriculation, scholarships, recruitment, and retention to improve everything from applications to students' academic offerings, is looking to fill the role of Security Analyst. This role is critical to the Office of Data Management's ability to manage and enhance the security infrastructure within Strategic Enrollment Management by overseeing access management, cross-system security, and compliance within higher education systems. This role involves developing and maintaining security roles and permissions in PeopleSoft, integrating these roles across multiple systems, and ensuring robust security practices. The Security Analyst also plays a key role in system implementation, policy development, and training, ensuring that security measures align with institutional requirements and regulatory standards. |
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Classroom Support Specialist - Lead
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San Luis Obispo
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| Join our team and make a difference for students and staff at Cal Poly! Our Client Services team is looking for a Classroom Support Specialist - Lead for our Classroom Audiovisual Support group. The successful candidate will have strong written and verbal communication skills, including the ability to translate technological solutions into terms understandable by a variety of users. They will play a crucial role in guiding the tier 1 team to ensure seamless classroom service delivery, audiovisual support, and ongoing maintenance. This includes coordinating with the tier 2 support team to ensure proper documentation and streamlined processes for efficient resolution of audiovisual support issues.
This position requires expertise in audiovisual equipment and support tools, project management, vendor coordination, and strong customer service skills. The Classroom Support Specialist - Lead ensures the successful implementation, support, and ongoing maintenance of audiovisual technology within classrooms, lecture halls, labs, and other learning environments. The role involves working closely with our customers, internal teams, and external stakeholders to provide the best possible customer service. #CalPolyITS |
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IT Infrastructure & Capital Projects Lead
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San Luis Obispo
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| Cal Poly Information Technology Services has a fantastic opportunity for a Infrastructure & Capital Project project manager. Come join our thriving Dev-Ops culture as part of the Service Strategy and Portfolio Management team where you will provide guidance to technical aspects of Cal Poly's construction and classroom technology services. This role will work closely with IT, facilities, and customers to assist with project management for new construction, classroom A/V, and many other projects. This position will ensure our deliverables are stable, secure, and delivering the best value to campus. #CalPolyITS |